Monday, January 31, 2011

Parents and Teachers Surf the Social Networks Too

The other evening I indulged Chloe by watching Easy A with her. In it, the movie’s protagonist, Olive, a high school senior girl who is perpetuating a false image that she is promiscuous, is shocked to learn that her favorite teacher Mr. Griffith not only knows about all the rumors circulating about her, but also knows just how pervasive those rumors are. How does Mr. Griffith know so much? Mr. Griffith tells Olive he reads his students’ Facebook posts.

Today, parents and teachers tend to fall into one of two very distinct tribes when it comes to the social networking revolution. There are the cyber-reactive and there are the cyber-proactive. The first group observes little more about their teens and their world than previous generations. The second group observes at least a hundred times more, albeit through a distorted lens. Likewise, teens fall into two very distinct tribes. There are the cyber-dabblers and there are the cyber-broadcasters. And there are many more cyber-broadcasters (especially among teen girls) than one might expect.

In his famous work 1984, George Orwell envisioned that hierarchical totalitarian governments would leverage emerging recording, networking and communications technology to forcibly pull very private details about individuals online for an elite few to observe. Orwell never would have guessed that this technology once mature would actually have the converse effect. Private information is pushed not pulled and the pushing is voluntary not forced. Cyber-broadcasters quickly and efficiently promulgate both gossip and their own very private information. Online, a parent or teacher can easily monitor the pulse of the goings-on among high school students thanks to these cyber-broadcasters.

Orwell’s Big Brother government was clearly doing something unethical because it was observing people’s private lives against their will. In contrast, there has historically never been anything unethical about observing what was broadcast in the public domain. But given how much seemingly private information and gossip one can now observe on social networking sites like Facebook and Formspring, are teachers like the fictional Mr. Griffith and parents like me violating an emerging ethic by proactively observing?

I recently struggled with this question. To be fair, I think there are many teens at Hermes High School who would be as shocked and disturbed as the protagonist in Easy A to discover just how much I have observed about them by simply browsing what they and their peers have disclosed online where I can easily see it. If their parents would object to these teens putting this private information online (as many do) would they likewise object to teachers and other parents reading this private information once it appears in the public domain? A recent interaction made me ask myself these very questions.

There were perhaps fifteen parents including me sitting at a large table at a Hermes High School event for parents of students entering the honors program. We were discussing the social networking revolution, how it was affecting our teens and what we were doing about it. One mother said she permitted her daughter to use social networking sites but required her to friend her mother. Another mother said she required her daughter to give her mother her password. And a third mother told the group she knows and uses her daughter’s passwords without her daughter knowing it. When the topic of Formspring and cyber-bullying came up, yet a fourth mother told the group she did not permit her daughter Oleta to use Formsping.

Yikes, I thought. Whether Oleta’s mother knew it or not, Oleta was a serious cyber-broadcaster who had a very active Formspring account that I browsed from time to time. I discovered Oleta’s Formspring account roughly eight months earlier. The chatter about Erica losing her virginity had just started to die down when Erica worked her way back into the center of online and offline gossip by hooking up with two separate senior guys at the same party. While Erica’s hookups on that evening were tame enough to be filmed for a PG-13 movie, they brought Erica a new wave of notoriety. And with that wave, more detail about that evening’s shenanigans emerged. The same two senior guys also hooked up with a second freshman girl: Oleta. And if that wasn’t enough fuel for gossip to embarrass Erica and Oleta, the scope of the girls’ bad judgment was highlighted further when one of those two senior guys was arrested for a felony just two weeks later.

Erica and Oleta’s Formspring pages lit up with cyber-bullying. Erica shut down her Formspring account for months. But Oleta decided to stay online and fight back. And I was extremely impressed with how Oleta fought back with tenacity, courage and grace. She admitted to exercising bad judgment but also made clear her recreational exploits that evening—though wrong—had been quite tame. Oleta further posted that she believed she had learned a valuable lesson from her own error and hoped others would learn from her mistakes. She seemed to never tire answering each anonymous and signed post to her Formspring account from the most judgmental to the most supportive. And over time Oleta’s efforts seemed to pay off because the supportive posts began to far out-shine the judgmental ones.

I expect it was around a month after the actual hookups when Oleta’s mother saw the posts, experienced her own Yikes moment, learned a little bit about Formspring and then forbid Oleta from using Formspring. But Oleta never actually shut down her Formspring account. Instead she simply went silent for a few weeks. Once she got back on, Oleta resumed her cyber-broadcasting lifestyle. I’ve particularly enjoyed reading Oleta’s posts on Formspring because she’s displayed an unusually high level of depth and insight, and she’s proven in my eyes that it isn’t just in made-for-television movies that a victim of cyber-bullying can emerge stronger and more confident. When chatting with her mother, I could see further evidence of her daughter’s admirable qualities for stepping forward to participate in the honors program.

Oleta and others like her are the reason cyber-proactive parents like me and teachers like the fictional Mr. Griffith see one hundred times more (albeit through a distorted lens) than today’s cyber-reactive and all previous generations. While I wouldn’t advise a teenager to gossip or disclose so much private information online, a lot of it was already out in the open in the traditional gossip-laden public domain of High School. Formspring provided Oleta a way to gain some editorial control of the gossip in a venue where she could defend herself on a level playing field and emerge triumphant.

Since thinking, Yikes and hoping my expression did not give me away at the parent meeting, I’ve come to the conclusion that I am not violating any emerging code of ethics associated with the social networking revolution. If it is online, associated in some way with Hermes High School or my son’s peers and I can get to it by clicking hyperlinks, I will probably read it. If it is relevant or interesting, I will probably remember it. And if it provides an excellent illustrative story to reflect on teen life at this moment in history, I might even publish an anonymous blog post that includes it. On the other side of the equation, I’m teaching Philip and Chloe to be very cautious about what the post online or even text to a friend, because I know I can’t be the only cyber-proactive person out there.

With all that said, not everyone agrees with me. Some would violently disagree. While Oleta’s mother is developing into a very good friend to me and proving she is a great parent to her daughter, I don’t plan to tell Oleta’s cyber-reactive mother that I read her daughter’s online posts any time soon.

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